• Account

    A unique number that identifies your electric account. Your account number is defined by your service address. If you have more than one service address, you have more than one account number. If you need to contact CIRCULAR ENERGY, have this number ready. You will also need this number when paying your bill in person at payment locations.

  • Actual

    Usage determined by your TDU reading the meter assigned to your service address.

  • Adjusted Usage

    Usage determined by an actual reading in person performed after an estimated read to make sure the estimated read was accurate. This adjusted read may occur close to the time of the estimated read, or it may occur at the next month’s regular meter read date.

  • Balance Forward

    The amount you owe on your previous bills.

  • Bill Date

    Your meter read date. It is also the last day included in the charges on a particular bill.

  • Billed Deposit

    A deposit that is sometimes required when you set up new service, or if your service has been interrupted due to CIRCULAR ENERGY not receiving payment. It is not prepayment of your bill. You must still pay each month for the energy you use. This deposit is held until twelve consecutive months of timely payments have been made, or until the account is closed. If you transfer service with CIRCULAR ENERGY, the deposit is transferred and applied to the new service location. Possible waivers will vary for each customer.

  • Billing Cycle

    The start and end dates for a specific bill. Information in the Customer Summary pertains to activity within this timeframe only. These dates are approximately the same each month.

  • Connection Fee

    A one-time fee charged by your TDU to connect electric service at an address. Normally, it is included on your first bill and is due by the Due Date specified.

  • Current Bill On Average Billing Plan

    Amount due for customers on the Average Billing Plan during the most recent billing period. This is only one component of the bill you pay. If you have unpaid charges from the previous billing period, they will be included in the Total Amount Due. The Current Bill amount includes the Customer Charge, Energy Charge and Sales Tax, but it excludes any applicable Late Fees, Surcharges and any unpaid Balance Forward.

  • Current Bill

    Amount due for electric charges based on usage during the most recent billing period. This is only one component of the bill you pay. If you have unpaid charges from the previous billing period, they will be included in the Total Amount Due. The Current Bill amount includes the Customer Charge, Energy Charge, and Sales Tax, but it excludes any applicable Late Fees, Surcharges, and any prior unpaid Balance Forward. It reflects electricity consumed in the current period.

  • Current Meter Read

    The Current Meter Reading represents the current reading taken when your electric meter was read on the date indicated. The previous month’s meter reading is subtracted from the current month’s meter reading to determine how many kilowatt hours (kWh) of consumption you should be billed for. This reading is supplied by the TDU and is usually obtained when reading the meter. Meter readings occur approximately every 28-32 days.

  • Customer Charge

    TDU charge for the cost of billing REPs for the electric service of their customers.

  • Deferred Payment Plan Balance

    Unpaid balance (amount you owe from previous bills) that is billed in increments over time. Any deferred payment plan amount due is included in the Total Amount due.

  • Disconnect/Reconnect Fee

    Amount charged by your Transmission and Distribution Utility (TDU) to disconnect and/or reconnect your service (turn off or turn power back on) at a particular location in the event of non-payment of the electric bill. This amount varies based on the type of disconnection. It cannot be waived.

  • Due Date or Payment Due Date

    The date by which CIRCULAR ENERGY should receive your payment to avoid any associated late charges. Late charges are typically 5% of the amount you owe.

  • Electric Service Identifier 
(ESI ID)

    An identifier that the industry uses to uniquely identify the home, business or guard light location.

  • Energy Charge

    A charge based on the electric energy (kWh) consumed.

  • Estimated Usage

    Usage determined by an estimate of your past energy use or past history of your location. For example, usage may be estimated when your meter cannot be accessed due to a locked gate.

  • Final Bill

    The last bill for service at your location. It can be mailed to any address you request. If you transfer service, the final bill amount will be seen twice. It will appear on a final bill for the old location and it will be listed as a Prior Balance on the first bill you receive at your new location.

  • Interest Applied

    The interest accrued on your original deposit amount at the rate approved by the Public Utility Commission of Texas. This amount is credited back to your account each January. In the event your deposit is returned before January, the pro-rated interest will also be applied to your bill.

  • Kilowatt-hours Used

    The amount of electricity (kWh) used in a month. This is calculated by subtracting the prior month’s meter reading from the current month’s meter reading.

  • kW

    Kilowatt, the standard unit for measuring electricity demand, equal to 1,000 watts. 

  • kWh

    Kilowatt-hour, the standard unit for measuring electricity energy consumption, equal to 1,000 watt-hours.

  • Late Payment Penalty

    A charge assessed for late payment in accordance with Public Utility Commission rules.

  • Meter (Meter Number)

    The number identifying the meter at your service location. A meter is a device that measures your electricity usage.

  • Metering Charge

    A charge assessed to recover a TDU’s charges for metering a customer’s consumption, to the extent that the TDU charge is a separate charge exclusively for that purpose that is approved by the Public Utility Commission.

  • Miscellaneous Gross Receipts Tax Reimbursement

    A fee assessed to recover the miscellaneous gross receipts tax imposed on retail electric providers operating in an incorporated city or town having a population of more than 1,000. Acceptable abbreviation: Gross Receipts Reimbursement.

  • Mult (Multiplier)

    For some meters, the actual amount of energy used is too large to be registered and the meter displays a fraction of the actual energy used. A multiplier is then applied to the difference between the present and previous reads to determine the customer’s actual energy usage.

  • Payments

    The total amount of funds CIRCULAR ENERGY has received up to the date a bill was generated.

  • Previous Bill or Previous Charges

    The amount owed from your previous bill. This amount includes any unpaid balance from your previous bill.

  • Previous Meter Read

    Meter reading from the prior billing statement. This reading may be actual, estimated, or adjusted.

  • PUC Assessment

    A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.

  • Rate Case Surcharge

    TDU surcharge that reimburses the TDU for their expenses and the expenses of other interveners required to be paid by the TDU to participate in a rate case.

  • Rate

    Identifies your account’s rate plan which determines the rate you are billed.

  • Sales Tax

    Sales tax collected by authorized taxing authorities, such as the state, cities and special purpose districts.

  • Statement Date

    The date the bill was generated. Therefore, the bill covers the usage prior to that date as indicated by the current meter reading date; it does not cover the usage between the Bill Date and the date which you receive the bill.

  • System Benefit Fund

    This is a required TDU charge that helps fund low-income assistance, customer education, and energy efficiency programs.

  • TDU (Transmission and Distribution Utility)

    The utility that owns or operates the equipment or facilities that transmits or distributes electricity to your location. The TDU is also responsible for reading your meter, and setting prices related to your Distribution Company Charges (if applicable).

  • TDU Delivery Charges

    The total amounts assessed by a TDU for the delivery of electricity to you over poles and wires and other TDU facilities, not including discretionary charges.

  • Total Amount Due

    Total amount that you currently owe CIRCULAR ENERGY. It includes any unpaid amount from your previous statement plus the Total Current Charges (Customer Charge, Energy Charge, Sales Tax, and additional charges such as Late Fees, Surcharges, and Deferred Payment Plan Balance).